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Newable & DIT
Covid-19 SME Support Events

Client

Newable is a prominent UK-based business support organisation that aids SMEs in achieving growth through a range of services including funding, mentoring, and advisory support. The Department for International Trade (DIT) is a UK government department responsible for striking trade agreements and supporting British businesses in global markets. Together, they aim to bolster SME development and international trade through tailored events and support programmes.

Challenge

In collaboration with Newable and DIT, Production Live was tasked with providing a comprehensive technical solution for a series of online events. The project objectives included:

  • Producing Quality Content: Delivering engaging and informative content for SMEs across various sectors, requiring a robust technical solution to support the diverse needs of the audience.
  • Platform Selection and Training: Identifying and implementing a suitable virtual event platform that would allow Newable’s team to independently manage future events, ensuring they could self-run hundreds of online sessions effectively.

The challenge involved not only supplying the technology but also ensuring that the Newable team was well-prepared to use it autonomously for future events.

Outcome

Production Live delivered a successful solution with significant impacts:

Technical Solution and Support:

  • Platform Deployment: Supplied and implemented a comprehensive technology platform for the initial run of 8 live events, ensuring it met all technical and content delivery requirements.
  • Training and Guidance: Conducted detailed onboarding and training sessions for the Newable team, enabling them to manage the platform and future events independently.
  • Ongoing Support: Provided continuous guidance and technical support throughout the events, ensuring smooth operation and addressing any issues promptly.

Data and Feedback:

  • Engagement Insights: Utilised the technology to collect valuable data on participant engagement and interaction, which was used to refine and improve the event programme.
  • Program Enhancement: Feedback from the data was shared with Newable to enhance the effectiveness of their events and optimise the use of the platform.
  • Client Satisfaction: Received commendation from Sian Breimann, Event Team Manager at Newable, for the successful execution and management of the project, highlighting the well-run nature of the events and the quality of support provided.

The project’s success not only facilitated the immediate goals of producing quality content and training but also laid a strong foundation for Newable’s ongoing virtual event capabilities. The effective implementation and training ensured that Newable’s team could continue delivering high-quality events independently, demonstrating our commitment to client satisfaction and operational excellence.

 

Whether you’re planning a concert in Madrid, an exhibition in Singapore, or a corporate party in London, Production Live is your trusted global events company based right here in the UK. Contact us today to bring your event vision to life. We also now offer our services Globally!